SENIOR MANAGER, MARKETING TECHNOLOGY · QUANATA

I build marketing systems
that actually work.

15+ years building enterprise MarTech across Salesforce and real-world growth teams. If it doesn't scale, it doesn't matter.

LIVE IN PRODUCTION
CASE STUDY 01 · META CAPI
META_CAPI_FLOW.APX
Salesforce Record
Flow trigger
No PII
Named Cred auth
Apex callout
Meta Graph API v18
Meta_API_Log__c
MATCH RATE
3.0 → 6.1
PII SENT
0
EVENTS
5
$2M+
Pipeline attributed through systems I architected
0.93
AUC on churn model in Einstein Studio
47%
Faster speed-to-lead via routing automation
CRM
Salesforce·HubSpot
AI
Claude·Agentforce·Einstein
ANALYTICS
Amplitude·Optimizely
BUILD
Vercel·v0.dev
How I Work
Jenn Pratt
JENN PRATT · 2026
THE OPERATOR

How I Work

I didn't come up through a traditional path into tech.

I learned by doing — figuring things out, building systems, and making them work under pressure. That mindset never left.

I don't overcomplicate things. I don't build for theory.

If it doesn't work in production, it doesn't matter.

Everything I build is designed to scale, integrate, and drive real outcomes across the business.

15+
YEARS IN MARTECH
3
REGULATED INDUSTRIES
0
CS DEGREES
What I Build
CAPABILITIES

What I Build

Everything is built to connect teams, data, and execution into one system.

BUILDING

AI Design & Production Deployment

Einstein StudioAgentforceClaude

Channel propensity scoring, churn prediction. AI tools that actually ship to production — not just POCs.

01

Customer Data Platforms & Identity

Salesforce Data CloudAmplitude

Unified customer intelligence across behavioral, engagement, and transactional data. The foundation everything else runs on.

02

Omnichannel Orchestration

Marketing CloudHubSpotZendesk

Email, SMS, push, mobile SDK, and service interactions. Coordinated across channels with governance for deliverability and compliance.

03
LEADING

Technology Strategy & OKR Execution

Roadmap designOKRsJira

Roadmap design connecting lifecycle, growth, service, and data teams around shared outcomes and measurable KPIs.

04

Cross-Functional Program Leadership

GrowthDataProductEngineering

Partnering across teams to establish shared definitions and enable consistent cross-team execution.

05
Results · Dashboard
TRACK RECORD

Results

No fluff. Just outcomes.

LIVE · UPDATED Q2 2026

SIGNATURE BUILD · CHURN PREDICTION MODEL

0.93AUC

Einstein Model Builder + CDP. Production deployment, not a notebook.

My model0.93
Industry benchmark0.75
Random baseline0.50
PIPELINE ATTRIBUTED+147% YoY
$2.1MFY2025
Q1 '24Q2Q3Q4Q1 '25Q2Q3Q4
SPEED-TO-LEAD
47%faster
BEFORE
~18m
AFTER
~9m
CHANNELS ORCHESTRATED
6/ unified
EMAIL
SMS
PUSH
SDK
WEB
SVC
SF IMPLEMENTATIONS
30+led
SalesMktgServiceIndustry
REVENUE LIFT · A/B TESTEDVS CONTROL
+3.5%data-personalized journeys
CONTROLVARIANT
SHIPPED AT
QUANATAHIROADREAL BROKERAGESTATE FARM+ more
Experience · Certs mapped to roles
BACKGROUND

Where I've Worked

Administrator to Consultant to Senior Manager. Seven years, three roles, four certifications, one trajectory.

CURRENT

Actively building: Real Brokerage automation stack, YOU Campaign, AI Center of Excellence vision

CURRENT ROLE
Q

Quanata

A State Farm company

Senior Manager, Marketing Technology

2021 — PRESENT · 5 YRS

THE WORK

Lead end-to-end marketing technology strategy for a telematics-driven InsurTech platform. Own the vision, architecture, and execution of MarTech programs connecting lifecycle, growth, service, and data teams.

KEY BUILDS

Built MarTech infrastructure for HiRoad and Real Brokerage
Shipped churn prediction model, 0.93 AUC in production
Meta CAPI server-side integration, doubled match rate to 6.1
CERTIFIED DURING THIS ROLE
SF AI AssociateSF Marketing Cloud AdminSlack Admin

Where I learned to build AI that ships, not POCs that don't.

R

Red Argyle

Salesforce Consultant

2020 — 2021

THE WORK

Led enterprise Salesforce implementations as trusted executive advisor on platform architecture and operating models.

Where I learned every Salesforce implementation is really a change management project.

KEY BUILDS

30+ enterprise SF implementations across Sales, Marketing, Service, Industry Clouds

Defined best practices across design, deployment, UAT, change management

CERTIFIED DURING THIS ROLESF Administrator
S

Senior Market Advisors

Director of Digital Marketing & Salesforce Administrator

2019 — 2020

THE WORK

Owned full digital marketing and Salesforce strategy, building AI-assisted, data-driven journeys at scale.

Where I learned that AI without good data is just expensive guessing.

KEY BUILDS

Generated 15,000+ qualified leads per month

Implemented Marketing Cloud Einstein for lifecycle marketing at scale

WHAT'S NEXT

AI leadership. Standing up an AI Center of Excellence at the enterprise level.

2026, FORWARD
Recognition & Voice
RECOGNITION & VOICE

Beyond the build.

Systems matter. So do the people building them. A few things I've been recognized for, one conversation I'm proud to have been part of, and the people I show up for.

Entre Amigas panel discussion - Latina Equal Pay Day
1:00:35
PANEL · SPEAKER
OCT 2025 · 1HR

Latina Equal Pay Day — closing the gap, one career at a time

Joined Prospanica's ¡Entre Amigas! series — sponsored by Toyota — for a conversation with three other Latina leaders on negotiation, navigating non-traditional career paths, and what real allyship looks like in tech.

Prospanica¡Entre Amigas!Toyota
Watch on YouTube
RECOGNITION
QUANATA · NOV 2025

Core Value Award · Diversity

Recognized by peers and leadership for work that "makes colleagues feel valued, supported, and included."

The work I'm proudest of doesn't show up on a dashboard.

MENTORSHIP
SOHO HOUSE · CFC

Mentor · Creative Futures Collective

Mentoring emerging creative professionals from underrepresented backgrounds through Soho House's 16-week mentorship program, in partnership with CFC.

Talent is distributed equally. Opportunity isn't.

I didn't come up through a traditional path. That's not just a tagline — it's why I show up for the people coming up behind me.

Field Notes
Contact · Real info + conferences
GET IN TOUCH

Let's build
something that works.

Whether you're standing up a MarTech function, fixing one that isn't working, or trying to figure out where AI actually fits in your stack — I'd love to hear what you're building.

Currently responding within ~24 hours
WHAT I'M OPEN TO
01
AI leadership conversations
Principal / Director roles standing up AI CoEs at enterprise scale.
02
Advisory & speaking
MarTech architecture reviews, AI strategy workshops, conference talks.
03
Just saying hi
Especially if you're early in your MarTech career and want to ask a question.
CATCH ME IRL

Conference Schedule · 2026

Always up for a coffee — reach out if you'll be there.
APR 15–16
TDX 2026
ATTENDED
MAY 18–19
Digital Insurance Summit
NEXT WEEK
JUN 3–4
Salesforce Connections
UPCOMING
SEP 29 – OCT 1
The AI Conference
UPCOMING
OCT 27–30
Grace Hopper Celebration
UPCOMING
FIELD NOTES
Get an essay every other Thursday.
Subscribe
JP
JENN PRATT

Marketing systems that actually work.
Nashville, TN · CST

EXPLORE
FIND ME
LinkedInSalesforceJenn.comRSS
© 2026 Jennifer Pratt · Built with care, not templates
PrivacyColophon